It’s been an interesting few weeks, keeping on top of the usual busy period before the festive period starts. We’ve added a few new products to the site and some more will go on in the next couple of weeks: liquid crystal thermometers for use in the home. More on that soon.
We had an interesting request this week – to ship some indicators to a cruise ship docking in New York within 2 days. After we’d checked the logistics, the labels shipped out the same day (yesterday) and were delivered today in NY. We normally work to process and ship an order in 24 hours – but when asked, and it’s possible, we do our best to work faster.
The unfortunate irony is that, whilst one courier can sometimes be great at getting a package to the US in 24 hours, another might let us down on a delivery travelling only 30 miles. We’ve been struggling with leadtimes this week due to UK couriers being swamped by Christmas freight. Sorry if you’re one of the small number who’ve been affected; for the next 2 weeks please let us know of your order is urgent so we can plan accordingly. Stay safe in the bad weather!
Happy New Year ! Happy New VAT !
Just as we’re finishing celebrating the new year, some news on tax rates to bring us back down to earth with a bump. Our UK customers will probably be aware that the VAT rate will increase to 20% on the 4th of January.
Our online customers should experience no difficulties, but if you spot any discrepancies then do please let us know. If you are from an EU country other than the UK and your company has the local equivalent of a VAT number then the online ordering system allows you to enter it, deducting the tax from the final amount.
We’re going to be adding some new liquid crystal thermometer products to the site this week. They’re the same technology as our existing products, glass-free, safe and accurate, with some great designs to make the ideal for use in the home. We’re also running some tests on other new temperature and humidity indicators in order to properly evaluate them before we decide to make them available to purchase.
In the meantime, enjoy the remaining time of the festive period and we look forward to assisting you through 2011. Best wishes from all at TI.